Privacy Policy – The British Birthing Academy Ltd T/A C-sectionUK
Effective Date: 01/01/2026

This Privacy Policy explains how The British Birthing Academy Ltd T/A C-sectionUK (“we”, “us”, “our”) collects, uses and protects personal information when you visit or purchase via our website, use our services (digital courses, 1-to-1 midwife sessions, newsletters, messaging platforms) or interact on social media.

By using our services you confirm you have read and understood and agree to our Terms and Conditions, Privacy Policy and Cookie Policy, and consent to the collection and use of your personal data as described.

We are registered with the Office of the Data Protection Authority, Guernsey (DPA3336) and comply with the Data Protection (Bailiwick of Guernsey) Law, 2017 (aligned with GDPR). Our processing of personal data follows the Guernsey data protection principles:

  • Lawfulness, fairness and transparency

  • Purpose limitation

  • Data minimisation

  • Accuracy

  • Storage limitation

  • Integrity and confidentiality

  • Accountability

Information We Collect

We collect information to deliver our services and improve your experience:

A. Personal Information
Name, email address, postal address, phone number
Payment information (via Teachable / PayPal)
Course participation data (courses purchased, progress, preferences)
Pregnancy or postnatal stage information (for email segmentation and 1-to-1 sessions)
Notes from Private Education Sessions (anonymised for analytics)
Images, videos, or birth stories submitted via Instagram DM, email, or Google Drive links

B. Device and Usage Information
IP address, browser type, device type, time zone
Pages visited, duration, links clicked
Referring websites or search terms
Analytics and cookies information (Google Analytics, Microsoft Clarity, website cookies)

C. Automated / Third-Party Platforms
Teachable: course access, payments, progress (Privacy Policy)
PayPal: payment processing (Privacy Policy)
ManyChat: automated messaging interactions (Privacy Policy)
Kit: email addresses and segmentation (Privacy Policy)
Google Drive: file sharing (Privacy Policy)
Instagram: direct messages (Privacy Policy)2. How We Use Your Information

We use your information to:

  1. Deliver services: Process payments, provide course access, and conduct private sessions

  2. Communicate with you: Respond to enquiries, send booking confirmations, course updates, or newsletters

  3. Improve services: Analyse usage, assess marketing and website performance, and personalise content

  4. Protect against fraud or illegal activity: Screen orders for risk

  5. Comply with legal obligations: Retain records, respond to lawful requests

In-Course Brands

  • We may share anonymised course engagement metrics, such as Click Through Rate (CTR), with in-course brands.

  • We do not share personal email addresses or other personal data with brands.

  • If you click through to a third-party brand product, it is your decision and responsibility to provide your information directly.

3. Images, Videos, and Birth Stories Submitted to C-sectionUK

If you send images, videos, or birth stories via Instagram DM, Google Drive link, or other communication channels, we assume implied consent to use these materials for: - Social media posts - Marketing emails - Educational content

Withdrawal of consent: You may withdraw consent at any time by emailing info@csectionuk.com and providing:

  • Your full name

  • The specific image, video, or content submitted

  • Your Instagram handle (if applicable)

Upon receipt, we will remove your content from future use. Note that content already published may not be retractable from third-party platforms.

4. Sensitive Personal Data

Pregnancy or recovery stage data is sensitive personal data.

Collected only with explicit consent, used solely for personalised services (private sessions, email segmentation).

5. How We Store and Protect Your Information

- Secure, encrypted storage for digital files - Limited access to authorised personnel only - Regular backups and secure deletion policies - Confidentiality agreements for anyone handling personal data - Third-party platforms comply with international data protection frameworks. Transfers outside the EU/UK rely on Privacy Shield or Standard Contractual Clauses where applicable.

6. Sharing Your Information

We may share your information with: - Payment processors: PayPal, Teachable - Marketing platforms: Kit, ManyChat - Analytics platforms: Google Analytics, Microsoft Clarity - In-course brands: Only aggregated, anonymised engagement metrics - Legal or regulatory authorities: If required by law or to protect our rights

We never sell or rent personal information, including email addresses. 7. International Data Transfers

Data may be transferred outside the UK/EEA, including Canada or the US. Adequate safeguards apply, such as EU Standard Contractual Clauses or Privacy Shield frameworks.

8. Cookies and Tracking

  • Functional cookies: Remember preferences

  • Analytics cookies: Understand website use

  • Marketing cookies: Personalise content

You can manage cookies via your browser settings. Disabling cookies may limit website functionality.

9. Your Rights

You may:

  • Access personal information

  • Correct or update inaccuracies

  • Request deletion or restriction of processing

  • Withdraw consent

  • Object to marketing

  • Withdraw consent for social media or content use

  • Complain to The Office of the Data Protection Authority, Guernsey

To exercise rights: info@csectionuk.com (subject: “GDPR / DP Request”)

ODPA Contact:
The Office Of The Data Protection Authority
Block A, Lefebvre Court, Lefebvre Street, St Peter Port, GY1 2JP
Telephone: +44 (0) 1481 742074
Email: info@odpa.gg

10. Data Retention

  • Personal data retained only as long as necessary

  • Sensitive session notes anonymised or deleted when no longer needed

  • Payment and course records retained for legal, tax, and accounting purposes

11. Marketing & Opt-Out

  • Unsubscribe at any time via info@csectionuk.com or opt-out links in messages/newsletters

12. Guernsey Data Protection Principles

We adhere to the seven core principles of Guernsey DP law, summarised here: ODPA – Data Protection Principles

  1. Lawfulness, fairness, and transparency

  2. Purpose limitation

  3. Data minimisation

  4. Accuracy

  5. Storage limitation

  6. Integrity and confidentiality

  7. Accountability

13. Changes to this Privacy Policy

We may update this policy for changes in practices, legal obligations, or operational requirements. The latest version will always be on the website.

14. Contact Information

Data Controller: The British Birthing Academy Ltd T/A C-sectionUK
Registered Office: Allambie, Damouettes Lane, St Peter Port, Guernsey, GY1 1ZN
Email: info@csectionuk.com
Company Number: 67948
DPA Number: DPA3336

For questions, complaints, or requests regarding personal data, contact us or the Office of the Data Protection Authority, Guernsey.